Email support
Include your device, OS version and app version (Settings → About). Never send passwords or private keys.
Switchyard Router
Help & contact
We usually reply within two business days.
Setup guide
Adding servers, writing rules, DNS, Apple TV and more.
Common questions
Does Switchyard include servers?
No. It is a routing client; you connect it to servers you run or already have access to.
Is there a subscription?
No. Switchyard Router is a one-time paid download with no in-app purchases.
Why does iOS ask to add a VPN configuration?
Switchyard uses Apple's Network Extension to apply your routing rules on-device. Nothing is routed to us.
Apple TV can't find my iPhone or Mac
Keep both devices on the same network, open Receive on the TV first, and allow Local Network access for Switchyard on the sending device.
How do I get a refund?
Purchases are handled by Apple — request one at reportaproblem.apple.com.